We are here to ensure you have a positive customer experience!
We provide technical support to assist customers in using and understanding all Harris Recording Solutions product lines. Both internet-based and phone support is available to our customers Monday through Friday (excluding Holidays), from 8:00 am to 5:00 pm.
There are two ways to contact Support:
- Use our Support Line at 1-866-278-4765. Dial 1 for Support, then choose the appropriate support team:
- Dial 1 for Acclaim Product Support
- Dial 2 for Aumentum Recorder Product Support
- Dial 3 for Delta Product Support
- Access our Support Portals to enter a help ticket to the appropriate team
- For Acclaim Support, use Freshdesk
- For Aumentum Support, use https://aumentumtechnologies.na3.teamsupport.com/login/user
- For Delta Support, use Freshdesk
Check out the frequently asked questions regarding our products.